Return & Refund Policy

Effective Date: July 2026

Thank you for shopping with Atta Vertex.store. Your satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 14 days of receiving your order if:

• The item is damaged or defective.

• You received the wrong product.

• The product is significantly different from the description.

To be eligible for a return, the item must:

• Be unused and in its original condition.

• Be returned in its original packaging with all included accessories.

Non-Returnable Items

The following items cannot be returned:

• Used or damaged items caused by the customer.

• Products without original packaging.

• Personalized or customized products.

• Clearance or final sale items.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If your return is approved:

• Your refund will be processed to your original payment method.

• Refunds are typically completed within 5–10 business days, depending on your payment provider.

Order Cancellation

Orders may be canceled within 24 hours of placement. Once an order has been processed or shipped, it cannot be canceled.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the product. We will arrange a replacement or refund where applicable.

Return Shipping

If the return is due to our error (wrong, defective, or damaged item), we will cover the return shipping cost.

If the return is for any other reason, the customer may be responsible for the return shipping charges.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Atta Vertex.store
Email: attavertix@gmail.com